Supported living
Supported living is for adults who want their own front door and need some help to make that work. You have your own tenancy; we provide the support. Housing and care stay separate, which means your home does not depend on your care provider.
Who we support
Adults from 18 upwards, including people living with mental health conditions — one of the specialisms on our CQC registration — as well as people with a learning disability, a physical disability, or a long-term condition that makes independent living harder than it should be.
What support looks like
It is built around what the person wants to be able to do, not around a list of tasks. In practice that often means:
- Managing a tenancy, and staying on top of bills and post
- Budgeting and shopping
- Cooking, and learning to cook more
- Keeping the home in order
- Medication routines
- Getting to appointments
- Using public transport with confidence
- Finding college, work, volunteering, or something to do on a Wednesday
Alongside that, the personal care someone needs, at the level they need it — including waking nights and sleep-ins where that is what keeps someone safe at home. The aim is that our hours go down over time: we would rather teach someone to manage their own medication than manage it for them for a decade.
Mental health support
For people whose difficulties are primarily mental health related, consistency matters more than intensity. The same small team, at predictable times, who notice early when something is shifting.
We work to whatever crisis or relapse plan is in place, alongside community mental health teams. We would rather flag a concern a fortnight early than manage a crisis.
Common questions
Is this a care home?
No. You hold your own tenancy and you are the tenant, not a resident. We can be asked to leave; your home is not affected.
Who pays?
Support is usually funded through Adult Social Care following a needs assessment, sometimes as a personal budget or direct payment. Housing costs are separate and may be covered by Housing Benefit or Universal Credit.
Do you provide the housing?
We do both. We work with named housing providers where someone needs a place to live, and we also support people in housing they already have — including their own tenancy or a family home.
Can support be overnight?
Yes. We offer waking nights and sleep-ins, as well as daytime and evening support, so cover can be arranged around the clock where that is what someone needs.
Talk to us
No obligation, no sales visit. If you are arranging care for the first time and do not know what to ask, that is the normal place to start — just call.