Hospital discharge support at home
Discharge often lands with almost no notice: a phone call saying your relative is ready to come home tomorrow, and a house that is not ready for them. We put support in place quickly so the first fortnight home is safe, and so nobody ends up back on a ward for a reason that could have been prevented.
The first day home
We can be there for the arrival — heating on, bed made, something in the fridge, the walking frame where it needs to be rather than upstairs. We go through the discharge letter with you, check the medication that came home matches what it says, and make sure there is a plan for the first night.
The first few weeks
Recovery support is usually more intensive at the start and tapers off.
- Help with washing and dressing while movement is limited
- Medication support, including new prescriptions nobody has taken before
- Meals, and encouragement to eat and drink — which matters more after a hospital stay than people realise
- Moving safely around the house, following whatever the physiotherapist has asked for
- Getting to follow-up appointments
- A pair of eyes on the things that send people back in — new confusion, a wound that looks wrong, a chest that sounds worse, weight dropping
As things improve we reduce the hours. The goal is that you need us less each week.
Eating and drinking again
Appetite often disappears after a hospital stay, and it matters more than people realise — weight loss slows recovery and raises the risk of going back in.
We cook, we sit with someone while they eat, and we tell you if it is not going well.
Arranging it fast
Call us and say it is a discharge. Tell us the ward and the expected date and we will work to it. If a hospital social worker or discharge coordinator is involved, give us their details and we will speak to them directly.
Who pays
Short-term support after a hospital stay is sometimes funded as intermediate care or reablement for up to six weeks — ask the discharge team about it before you agree to pay privately, because it is routinely not mentioned.
Longer-term care follows a social care assessment, or you can arrange it privately with us and start straight away.
Talk to us
No obligation, no sales visit. If you are arranging care for the first time and do not know what to ask, that is the normal place to start — just call.